Patient Participation Group

Would you like to express your views to help us develop the services that we provide at Pond Tail Surgery?

We realise that people are generally very busy and may not have time to come to the surgery for meetings, therefore we have agreed to meet on a quarterly basis, where we can exchange views. We may ask you to participate in practice surveys from time to time by email. By providing your email details we will add you to the group. The results from the questionnaires will then be collated and reported on both the surgery website and within the surgery. Please note that no medical queries or repeat prescription requests should be sent to this email address.

If you are interested in participating please complete the contact form and email it to or hand it in to reception at the surgery. Forms also available at reception.

We look forward to hearing from you.

Common Patient Questions and Answers

Q: Who will see this information?
A: The Practice Manager and the GPs will see this information.

Q: Who else will be able to access my contact details?
A: Your contact details will be kept safely and securely, will only be used for this purpose and will not be shared with anyone else.

Q: Will the questions you ask me be medical or personal?
A: We will only ask general questions about the practice, such as short questionnaires.

Q: How often will you contact me?
A: Quarterly, or as required

Q: What if I no longer wish to be on the contact list or I leave the surgery?
A: We will ask you to let us know by email if you do not wish to receive further messages.

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