• Coronavirus Advice

    If you suspect that you have the Coronavirus, please do not go to a GP surgery, pharmacy or hospital.

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  • Welcome to Pond Tail Surgery

    We are currently accepting new patients.

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  • Home Visits

    We offer home visits to patients who are housebound or too ill to attend the surgery.

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    Doctor visiting patient at home
  • Clinics & Services

    We offer a range of clinics and services at the practice.

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  • Repeat Prescriptions

    Repeat prescriptions will be ready for collection within 72 hours.

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Where possible appointments will be for telephone triage. On line appointment booking will only be for telephone triage only.

Coronavirus England - Advice for Patients


Welcome To The Practice

NHS Hearing Aid?

 Do you need: Help, Advice, Repairs

A New NHS Supported Clinic at Pond Tail Surgery

The last Friday of every month

 Starting Friday 25th October 2019

Between 2.30 – 4.00pm

 No appointment required. Please bring any hearing aid battery renewal book you may have.

 I look forward to seeing you.

Derek W. Phillips
Hearing Champion for NHS First Community Health and Care

Extended Hours

 We are pleased to announce that we are able to offer early morning appointments from 7.30am at Lingfield Surgery & evening appointments from 6.30pm at Oxted Health Centre

Please book at reception

evening and weekend GP appointments. East Surrey GP Practices are working together to provide more appointments in the evenings and at weekends at our new GP Hubs

Information For Our Diabetic Patients

We do not collect used sharps bins. The following councils provide a home collection service:

  • Reigate and Banstead District Council on 01737 276000
  • Tandridge District Council on 01883 722000

Information Regarding Medication

Please returned unused medication back to the Pharmacy.

Important Information

NHS services are there for you when you need them. But many people are using urgent care services with health concerns that could be treated by a GP or pharmacist. This makes these services very busy and means you and others may have to wait longer to be treated.

The NHS is doing everything it can to prepare for the extra pressures and demands over the busy winter months.

You can #HelpMyNHS to give the best care by making sure you and your loved ones get the right care, at the right time, in the right place. This website helps you do this by highlighting where you can get medical treatment that is right for you. It includes details on the alternative services to A&E and GPs, along with tips on using of GP appointments properly, taking steps to help prevent getting ill and self-manage minor illnesses, as well as other services, such as pharmacists.

It is tailored to include listings on specific services available to you across Sussex and East Surrey. 

Out of hours care

For medical help for non-life threatening conditions when your GP surgery is closed, call NHS 111 or visit your local community pharmacy. Alternatively, attend our walk in service:

See a GP at Caterham Dene Hospital, Church Rd, Caterham, CR3 5RA

  • Sat 9am-8pm
  • Sun 9am-2pm
  • Mon-Fri including Bank Holidays, 4pm-8pm

Minor Injuries Unit at Caterham Dene Hospital, Church Rd, Caterham, CR3 5RA

  • 9am-8pm, 365 days a year

Our Contact Details

The Green, Godstone RH9 8DY

Telephone: 01883 742279 - Visits, Emergencies, General Information
Telephone: 01883 742387 - Appointments
Telephone: 01883 745098 - Prescriptions & Results
Fax: 01883 742913

For general information all patient's will now have a named GP. If you would like to know who your named GP is please ask at your next visit.

The surgeryThis website provides many online facilities, including appointment booking and cancellation, and prescription ordering. It also contains a vast range of health information and resources, along with practical information on visiting the surgery. We hope you find the website useful and informative.


East Surrey
Clinical Commissioning Group

Health commissioners and East Surrey Hospital work together to tackle busy winter period

Dr E Vijaykumar, is a local GP and Chair of NHS East Surrey Clinical Commissioning Group (CCG), who pay for health services in the region, and Micheal Wilson, Chief Executive of the Surrey and Sussex Healthcare NHS Trust, who run East Surrey Hospital are appealing to residents with non life-threatening conditions and minor ailments to get advice first by calling the NHS 111 service.

Local people can get quick healthcare advice on how to deal with illness or injury by dialling 111, when it's not a 999 emergency. The service is available 24 hours a day, seven days a week, 365 days a year and is free from landlines and mobiles. Callers can also get information on local health services and advice on illnesses and injuries.

NHS 111 is free and available 24 hours a day, 7 days a week for anyone who needs urgent health advice by dialling 1-1-1.

There also are a range of services that patients with less serious conditions can access, including:

Pharmacies - for advice on common health problems such as coughs, colds, aches and pains and how to use your medicines.

GPs - for a wide range of health advice and some minor surgery
Minor Injuries Unit at Caterham Dene Hospital for people aged 18 and over, open from 9am to 8pm, 7 days a week for:
• Cuts and grazesCall 111 when it's less urgent than 999
• Sprains and strains
• Broken bones (fractures)
• Bites and stings
• Infected wounds
• Eye problems, such as infections or scratches
• Sports injuries
• Minor burns and scalds

Mental Health - in times of crisis or distress please call: 0300 456 83 42. There is a SMS texting facility for people who are deaf or hard of hearing: 07717 98 90 24.

About Our Practice

Originally there were two surgeries in Godstone, but some years ago they were joined together in one building known as Pond Tail, where the practice is still situated. The building has an unusual history as it was the local Police Station for Godstone. It still has the bars on the windows of what used to be three cells and also the small apertures in the doors for checking on the prisoners. The building has been modernised, making the surroundings pleasant for both patients and staff. We have a separate administration building, which was the old ambulance station.

The practice is a partnership known as Dr Glover & Partners.

iwantgreatcare certificate of excellence 2018

Access For The Disabled

Wheelchair access is limited at the surgery, although the majority of rooms can be entered with care.

Online Services

The Practice is pleased to provide patients with access to its Clinical System via a Secure Web Interface.

To use EMIS Patient Access you will need a Practice ID number and Access ID number which is obtained from the practice, and, in conjunction with a password, will be unique to you.

Click here to access the online service.

sign in to patient access

Practice News
Health Conditions A to Z
Information from the Care Quality Commission

Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety.

This widget provides a summary of the results of the latest checks carried out by the CQC.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Mind - England Your Neighbourhood Professionals. Just a Click Away!
Counsellor on site at Pond Tail Days Garage